The World of West Chevrolet

Tuesday, April 3, 2018

Chevy Hailed as J.D. Power's Most Awarded Brand for 2017 Year

Customers that are visiting us here at West Chevy of Knoxville have different questions when they come in on the hunt for their ultimate vehicle, and some families have more specific needs than others. We all take a great amount of pride in the various safety features that you can find on Chevy trucks and cars, and the many high marks we have gleaned from auto blogs worldwide about the appeal of our brand's interior features. Last week, Chevrolet was named J.D. Power's most awarded brand of 2017 at the J.D. Power Automotive Summit, where 6 various cars, trucks, and SUVs won a total of nine awards in 3 crucial studies. Initial Quality, Vehicle Dependability, and APEAL Studies were the areas that Chevy vehicles had first-rate performance.

GM North American president Alan Batey claimed that “Chevrolet is winning with consumers, because designers, engineers, and dealers are focused on delivering great products, as well as a great ownership experience”. The Vehicle Dependability Study examines major issues reported by owners of vehicles that have aged a full 3 years, and ultimately determines which autos are the most reliable in the long run. As far as 2014 models were concerned, the Chevy Sonic, Camaro, Tahoe, and Silverado HD were deemed the most reliable in this category.

The Initial Quality Study completes the task of measuring various problems experienced by owners during the first 3 months. The Silverado, Silverado HD, and Chevy Sonic all dominated the pack, displaying extreme prowess and excellence throughout the first 90 days of ownership. This is a time period during car ownership that is much more important than some realize: even though most cars possess the ability to perform superbly upon purchase, there are some problems and defects that owners may want to avoid with their purchase.

The Automotive Performance, Execution, and Layout Study (APEAL) measures the level of emotional attachment and excitement customers have about their car purchase, across several categories. The Chevy Tahoe and Bolt both dominated this segment, proving once again that many Chevy owners tend to “consider their car their best friend”. Led by Chevrolet, GM has delivered 4 consecutive years of pickup sales domination in the mid and large-size trucks categories, due to our strong 3-truck strategy. Last year, our beloved Tahoe and Suburban both accounted for nearly half of all large SUV's delivered to U.S. Retail customers.

As soon as the all-new Equinox and Traverse were launched, many customers worldwide agreed that it was the broadest and freshest lineup of crossovers for the last two years. Chevy is now the top leader in manufacturing affordable, long-range Evs, with 43,646 Bolts and Volts delivered to customers during the 2017 sales year. During the near future, many will purchase an electric car that had previously never thought of doing so, and we stand by the fact that our options are the savviest and high-performing on the market. Product excellence is a trait that we really endorse here at West Chevy, and we will be happy as always to assist you during all steps of the purchase process!


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